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Terms of Sale

Websites ownership

GMWORLD s.r.l.s. has its legal headquarters in Via Premuda, 22 - 73100, Lecce, IT (Italy) (P.IVA 05205930752, REA 349795) and has the ownership of the websites guidomaggi.it/.com.

The aim of this activity is to sell online products and services, e-commerce is regulated by D.Lgs.9 April 2003 n 70.

Sales conditions agreement

The customers who purchase according to the terms of the website declare to have read all the indications given for the purchase procedure and to accept in full the general sale and payment conditions which follow.

Such general sale conditions together with the payment and goods delivery terms are an integral part of the sale contract between the clients and GMWORLD s.r.l.s., so our clients are required to consider the terms and read them carefully.

Terms of purchase

The products on the sites guidomaggi.it and guidomaggi.com are available for purchase.

The order confirmation by GMWORLD s.r.l.s. is agreed through e-mail which will be sent to the e-mail address given by the client at the moment of the registration on the website.

GMWORLD s.r.l.s. at its unchallengeable judgment, reserves the right to refuse the order.

Order confirmation e-mail contains the following data:

  • Date and order number 
  • Product, model, quantity, price
  • Payment methods
  • Total cost of the order (the cost does not include any customs-duty or local tax of the nations outside the EU, taxes will be paid to the courier or to the customs authorities).

How to purchase on GUIDOMAGGI.COM

To purchase safely from our on-line shop fill in your data and register, than you are ready to buy.

Choose your product specifying size, colour, and quantity. 

Click “Add to cart”

When you have finished to purchase, click on “show cart”, then “buy now” and “confirm order”.

You can make your payment by following the video instructions.

Payment methods

  • PAYPAL

Logo standard PayPal

Buy our products with PayPal,  the safer, faster and easier way to pay online.

PayPal is the safer way to pay online operating in more than 103 different countries. With PayPal you can purchase online safely, knowing that your  financial details are never shared, since PayPal uses the 

automatic cryptography of the reserved information through the protocol Secure Sockets Layer(SSL) with a cryptography key of 256 bit (the maximum key length on the market).

Clicking on “confirm the order” PayPal login page will be opened to access to your account and make your payment.

If you don’t have a PayPal account, you can create your own on the login page of PayPal, before making the order.

  • CREDIT CARDS and PREPAID CREDIT CARDS

Che cos'è PayPal

After having selected this method of payment you will be automatically directed to the payment page, then add your credit card details and click on "Accept and Continue".

  • BANK TRANSFER 

IBAN IT50I0326816000052339460731 registered in the name of GMWORLD s.r.l.s.

State your order number as the reason for payment (ex. 63f570d4).

Prices

The products prices published on our website include VAT.

Pictures, images and products features are approximate and not binding, GMWORLD s.r.l.s. reserves the right to modify them without notice at its unchallengeable judgment, if the images are wrong but don’t

compromise the functionality and the aspect of the product, the order will be considered valid anyway.

Custom charges, duties and taxes

For all the countries outside the EU, the formula used is  DDU (Delivery Duty Unpaid) which means that it's the customer's responsibility to pay for any of the destination country's customs charges, duties, or taxes.

Place of jurisdiction

In case of any kind of controversy, the place of jurisdiction is the court of Lecce.

Terms 

Sales terms on our website are valid and enforceable until they won’t be modified or integrated.

Such modifications and integrations will be valid and enforceable from the date of their publication on our website.




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Purchase Procedure

By placing an order, you fully accept the General Terms and Conditions of Sale. We invite you to consult our Personal Data Protection Policy and Cookie Policy for more details.

By clicking the "Buy" button, you will receive a confirmation message acknowledging the receipt of your order.

For any further information, please contact our customer service.




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Right of Withdrawal

The products purchased on GM World are customized upon the customer’s specific request (Bespoke or Custom sale). Therefore, pursuant to Article 59, paragraph 1, letter c) of the Consumer Code (Legislative Decree 206/2005 and subsequent amendments), the right of withdrawal does not apply, as production starts immediately after order confirmation.

It should be noted that the offered products are personalized and handcrafted by Master artisans immediately after the purchase process, based on models proposed by the seller in a diverse catalog in terms of quantity, leather quality, colors, and height increase type, even if they refer to standard sizes (e.g., 40 - 40.5 - 41, etc.).

Consumers are therefore informed that, even in the case of purchasing shoes with a standard size without requesting modifications, the product is still considered personalized because it is sent to production only after the purchase procedure is completed, based on a model that is not in stock but made to order, without the possibility of subsequent reversible modifications. The seller does not have stock.

Due to this type of customized sale, Consumers are informed that the choice of the type and height of the shoe lift is also considered a personalized sale, which does not entitle them to withdrawal or return.

Any return request made by the Customer may be assessed and processed at the Seller’s sole discretion, with the possibility of requesting financial contributions from the Customer, who will in any case bear the shipping costs for the returned product.




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DISCLAIMER ON PRODUCT IMAGES, ARTISANAL WORKMANSHIP, AND AVAILABILITY OF LEATHERS

The Buyer acknowledges and accepts the following:

1. Photographic Representation of Products

The images of the products published on the website www.guidomaggi.com are intended solely to present the available models and the leathers used, attempting to faithfully reproduce colors and textures. However, due to technical and production factors beyond the Seller's control, shades and color nuances may differ from the images shown. These variations may depend on:

  • Differences in leather color batches, tanning, and dyeing processes that vary depending on suppliers and raw materials used;
  • Different viewing devices and display settings of the user's screen;
  • Lighting and photographic techniques used for product photography.

The images published on the site are therefore to be considered purely indicative and do not constitute a contractual element.

2. Characteristics of Artisanal Workmanship

Some shoe models featured on the website are made from fine leathers and crafted with artisanal techniques. These materials may exhibit slight differences from the photos displayed on the site due to the natural variability of leather and the handcrafted production process.

The Buyer acknowledges and accepts that such differences do not constitute product defects, but rather intrinsic characteristics of artisanal craftsmanship.

3. Availability of Leathers and Customer Verification

The website www.guidomaggi.com, it is possible to view the leathers available for footwear customization. However, due to the bespoke nature of the sales process, with artisanal manufacturing and continuous procurement of raw materials—purchased in small quantities compared to purely industrial production—it may happen that a leather declared as "available" on the website is not actually in stock. Therefore, the immediate availability of all indicated leathers is not guaranteed. In case of temporary unavailability, despite the "available" label on the website, the Seller will make every effort to procure the requested leather within the limits of actual supply possibilities. Should difficulties arise in obtaining the leather, the Seller will inform the Customer of the impossibility of proceeding with the production using the selected leather type and/or chosen color. The Seller will then propose an alternative leather and/or a different color. Furthermore, as already stated in the terms of sale, each leather supply may have a slightly different color tone compared to what is published on the website, which should be considered only as a purely illustrative photographic representation and in no way as a contractual element.

It is the customer’s responsibility to verify the actual availability of the selected leather by contacting customer service before completing the order.

By accepting these General Terms and Conditions of Contract and proceeding with the purchase, the Buyer confirms that they have read this Disclaimer and fully accept its contents.